Return & Warranty Policy

Overview

We accept returns for new and unopened items within 30 days of the delivery date. A refund will be issued to the original form of payment after the items have been inspected, and please allow 3-5 business days for processing after the items have been delivered back to us.

Please email us at info@bulkbuyerpro.com or through our Contact Form explaining the reason for the return.

We will provide you with a return shipping label. Return shipping fees are at our discretion and are on a case by case scenario. Shipping fees will be deducted from the refund amount.

Refunds are issued for the original purchase price

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@bulkbuyerpro.com.

Exchanges

We do not process exchanges, and you will need to place a new order for the items you’d like.

Need help?

Contact us at info@bulkbuyerpro.com for questions related to refunds and returns.

Important